Who Uses This Software?

Historic and independent lodging properties. Ideal for B&Bs, inns, hostels, cabins, cottages, vacation rentals & campgrounds. Full featured software for the independent manager or owner.

Average Ratings

51 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4.5 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • GraceSoft
  • http://gracesoft.com/
  • Founded 1999

About This Software

Easy InnKeeping ASP - the hotel management software that's easy to use! This web based software is ideal for hotels, motels, condos, resort property management, and inns - 100 rooms or less. This mobile friendly software is easy to setup with live support and training included. Synchronize availability and reservations on multiple platforms, including Expedia. Integrate with credit card processing, swipe card module, or POS. Use custom reporting and email marketing to maximize revenues.

  • Accounting Management
  • Activities Booking
  • Booking Notes
  • CRM
  • Call Accounting
  • Car Booking
  • Catering
  • Conference / Meeting Management
  • Contact Management
  • Employee Management
  • Extended Stay
  • Fee / Commission Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Guest Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Multiple Rate Plans
  • Online Booking
  • Owner Statements
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Property Database
  • Rate Management
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single / Group Reservations
  • Single Property
  • Spa / Activity Management
  • Third Party Booking
  • Travel Agent Bookings
  • Vacation Rental
  • Vendor Management
  • Work Order Management

Easy InnKeeping Latest Reviews

Automatically translated. Show original review

As a standalone it's pretty good BUT if you connect to Expedia, beware!

4 / 5
Ease of Use
3 / 5
Customer Support
Value for Money

Comments: I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.

Automatically translated. Show original review

it makes managing a number of condos much easier

5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: it makes keeping reservations alot easier to keep track of.

Pros: colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

Cons: it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.