4 / 5 5 reviews

Who Uses This Software?

Independently owned hotels, motels, inns, B&Bs and resorts. Property Managers, groups and associations.

Average Ratings

5 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • BookingCenter
  • Founded 1993

About This Software

BookingCenter is a powerful partner to grow your revenue and automate your operations. We provide three core management products: MyPMS ,a 'cloud' management system, for managing anywhere without the need for software installation; the Desktop PMS for Mac and/or Windows; and, the Channel Manager, an easy-to-use distribution tool to market your property via GDS, Pegasus, Expedia,, SiteMinder, and thousands of other OTAs.

  • Accounting Management
  • Activities Booking
  • Booking Notes
  • CRM
  • Call Accounting
  • Car Booking
  • Catering
  • Conference / Meeting Management
  • Employee Management
  • Extended Stay
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Guest Management
  • Housekeeping Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single / Group Reservations
  • Single Property
  • Spa / Activity Management
  • Third Party Booking
  • Travel Agent Bookings
  • Vacation Rental

BookingCenter Latest Reviews

Automatically translated. Show original review

My experience has always been positive...

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Quick and efficient data entry and booking, modifications, etc. I'm not so sure the spanish is as easy to navigate as the english version.

Pros: Ease of booking, availability, etc. Very user friendly. Relatively quick replies to requests.
I need cust support executive's help to do a lot of promos, changes, group work, etc. She is my go to person for a lot of my issues because she knows our product, our marketing and goals. She is top notch! All are very helpful and kind, but I prefer to work more with Erica because she knows my product so well. Thank you.

Cons: Some bugs continue since day 1... i.e. daylight savings time glitches
A lot of technical applications that are not easy for the average person. Library of how to do things is not easy for me... I am more of a hands on person which is why I prefer to work directly with cust support representative , whom I can communicate my needs and problems with verbally. Help is more efficient to me when spoken.

Automatically translated. Show original review

Excellent Tools and GreatTeam at BookingCenter

5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have partnered with BookingCenter for 11 years now for our 110- room Las vegas hotel. They have far surpassed the clumsy systems we evaluated and made a user-friendly system that does our day-to-day job.

Pros: Simple user interface, connectivity to our merchant provider (Elavon), and seamless integration to all OTAs. Everything just flows.

Cons: I want a an iOS or Android app that can make guest experience part of my operations - guests can request services in real-time and my staff can respond. They tell me they are working on this.