5 / 5 24 reviews

Who Uses This Software?

Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.

Average Ratings

24 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Cloudbeds
  • Founded 2012

About This Software

Cloudbeds connects your property to hundreds of channels with real-time, two-way integration. We are the no-sweat, all-in-one hotel management system that makes you more money, saves time, and makes guests happier.

  • Accounting Management
  • Activities Booking
  • Booking Notes
  • CRM
  • Call Accounting
  • Campaign Management
  • Car Booking
  • Catering
  • Channel Analytics
  • Conference / Meeting Management
  • Employee Management
  • Extended Stay
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Guest Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Multiple Rate Plans
  • Online Booking
  • Opportunity Management
  • Order Management
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Product Management
  • Promotions Management
  • Rate Management
  • Reseller Management
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single / Group Reservations
  • Single Property
  • Spa / Activity Management
  • Third Party Booking
  • Travel Agent Bookings
  • Vacation Rental

Cloudbeds Latest Reviews

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Great PMS and always improving

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been through 5 PMS, 4 of them in the last 3 years. My difficulty was to find a software that was adequate for my guesthouse and my vacation apartments. I finally found what I needed in Cloudbeds. It was recommended to me by another hotel and it was my lucky day! This software is very easy to use, complete and they're always making it better with all the suggestions given by us. The customer support is the best I've ever worked with, very professional and fast in helping you. Probably because the software works so well they don't have many complains! The PMS has a channel manager for all the main websites and increasing daily the number of channels. It works perfectly without any problems and no double bookings due to connection delays. We have freed 3/4 hours of daily work with this PMS, which we can apply to other activities.
If you're looking for a excellent PMS with a reasonable price than this is what you want. I highly recommend this system and I intend to keep working with them for a long long time.

Pros: Easy to use, very complete. Well organized and flexible. They're always looking for ways to improve

Cons: Housekeeping module still needs a bit of working; reports also need improvement and the list of channels available could be higher. However they work all the time to improve so it's just a matter of time

Automatically translated. Show original review

Super friendly, functional

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The PMS has nice colors and graphics plus statistics per channel,roomtypes, comparing years etc adding new stuff all the time. Support is super the team replies in the day with a fix most of the times. Cloudbeds team updates frequently taking care of the product and they listen to new suggestions very important. I had problems with other channel managers in the past not working well not sending all updates to channels top brand names but not here! Cloudbeds channel manager works spot on, no update issues changes from the PMS go to the channels in just a few secs. i totally trust it, it closes when it sells out and opens once a room is cancelled to resell it, auto mode no overbookings no trouble, giving me time to focus on other parts of my business, now i can have holidays in peak season when before i use to leave end of the season, my staff is loving it - pure positive energy! Im 2 years with cloudbeds a happy customer and would defentaly recommend it.