4 / 5 25 reviews

Who Uses This Software?

Over 43,000 healthcare professionals use the PracticeSuite technology platform to manage their medical practices, clinics, rehab centers, diagnostic facilities, and medical billing companies.

Average Ratings

25 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Affordable per provider subscriptions. No contracts. Billing service plans.
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • PracticeSuite
  • Founded 2003

About This Software

Practice profitably with PracticeSuite! Our cloud-based medical office platform offers a comprehensive suite of ambulatory care workflow automation software and revenue cycle management services. Its client base of over 43,000 medical professionals include private practices, billing service companies, and other large healthcare facilities in all 50 states, Guam, Puerto Rico, and the Cayman Islands. The platform serves 155 billing specialties.

  • Billing Estimates
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Eligibility Checks
  • Patient Payment History
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Remittance Advice
  • Statements & Collections

PracticeSuite Latest Reviews

Automatically translated. Show original review

Practice Suite NOT for PT

2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: Practice Suite is a cloud-based Medical Office Management and Billing program. Practice Suite works with the Clearing House Relay Health to electronically process sending and receiving of billing statements.
The features for running your medical office include Patient Information, Appointments, Visits (based on Case: diagnosis and/or insurance), Patient Payment, Insurance Payments (electronically or manually), with multiple Office Locations and Providers.
There is also the ability to add Insurance Companies, CPT Codes, and Referring Physicians.
Using these features are easy, to begin with, but soon get tricky and cumbersome.

Pros: Practice Suite has a wonderful Customer Support Team that can be contacted by phone or Live Chat. They use Team Viewer to access your screen to demonstrate how-to's and to view your issues. They are quite proficient and communication is easy and not at all stressful.
Practice Suite also has a quite responsive Programming Team. They are actively fixing or correcting program issues. Tickets are creating and addressed quickly. Programmers will call and speak to you to clarify your issue and to make certain their proposed fix will meet your needs.

Cons: The Reporting system has a Favorite CPT Report but does not keep track of or report your favorite CPT codes. You have the ability to add a CPT Code, but not Save it for future use.
The Patient Case feature has a place for Diagnosis, Insurance, and Notes. Yet, on the Encounter screen, even though Notes appear at the bottom of the screen, your notes do not appear. This makes tracking KX and G-Codes difficult to locate and cumbersome. Therefore Billing correctly is an issue.
Also, even though CPT Codes were correctly added with Modifiers and G-Codes for Medicare, Practice Suite (in all its wisdom) separates each line and electronically submits it to Medicare. This means Medicare overpays you and then takes the money back on a future transmission. Practice Suite cannot handle this is Posting. Practice Suite has the ability to allow you to Post Secondary Insurance before Primary. But if you do, you will need to access each and every line and Reverse the Adjusted Amount one line item at a time. Sometimes this works and sometimes it doesn't. This means you may repeat these steps multiple times.

Automatically translated. Show original review

Practice Suite

5 / 5
Ease of Use
5 / 5
Features & Functionality
Value for Money

Comments: I really love using this software. I found this software easy to learn.

Pros: Practice suite saves information which allows you to copy your last billing. This saves time when you are billing the same codes. I like that I can use UB or HCFA forms. The prices of this software is very affordable.

Cons: Sometimes setting up the patient cases can be confusing. Or when adding new insurances. The flow of this process could be easier to read.
Some of the reports could be better.